Email support@EBS.Design for help with your account, a bug report, a privacy request, or anything else about the app. We aim to respond within two business days.
It helps if you include the device and OS version (for example “iPhone 15, iOS 18.2”), what you were doing when the problem happened, and what you expected instead. Please do not send your password.
Use forgot password on the sign-in screen. The reset link goes to your account email.
Sign in and go to Settings → System. “Export data” downloads a JSON file containing your account data — tasks, workouts, health logs, meals, goals, and related records.
Sign in and go to Settings → System → Delete account. This removes your login and the data stored for your profile. It cannot be undone, so export first if you want a copy. You can also email support@EBS.Design and we will delete it for you.
No. Spartan Operations Center is a personal log. It is not a medical device, it does not measure anything with your phone’s sensors, and it does not diagnose, treat, or prevent disease. Blood pressure, weight, water, and sleep values are the ones you type in. Calorie, macro, BMR, and TDEE numbers are estimates from standard formulas and public food data, not dietary advice. Talk to a clinician about your health.
The AI assistant and AI workout generator are optional, are only active when we have configured an AI provider, and send nothing until you explicitly opt in. AI output can be wrong or invented — check it before acting on it. Generated workouts are not written or reviewed by a trainer or clinician; talk to a qualified professional before starting or changing a routine. See the privacy policy for what gets sent and to whom.
Check that Face ID is enabled for Spartan Operations Center in the iOS Settings app under Face ID & Passcode. If it still fails, sign in with your password — Face ID only unlocks an already-signed-in session and never replaces your credentials.
Go to Settings, disconnect Outlook, and connect it again. That reissues the access token, which is the usual cause. If it keeps failing, email us with the Microsoft account you are connecting.
Read the privacy policy and the terms of service. To make a data access, correction, or deletion request, email support@EBS.Design with the subject “Privacy request”.